Cancellations and Refunds

When can the cancellation be initiated?
1.    Customer initiated  2.    Company initiated:   a. Supplier failed to execute the booking   b. Non payment   c. Visa Rejection
Sat, 1 Feb, 2020 at 6:58 PM
How can traveller cancel the booking?
Customer can refer cancellation policy in the quote/invoice provided by spoc.  In case you still wish to cancel the booking you can raise a ticket mentioni...
Sat, 1 Feb, 2020 at 7:01 PM
When can company cancel the booking?
1. The company can cancel the booking when supplier is unable to provide any service at the time of travel.   2.Cancellation can also be done, when custome...
Sat, 1 Feb, 2020 at 7:04 PM
Can we reschedule the package?
In case of unseen circumstances, Should you wish to reschedule the trip, then below charges are applicable:  Airline: As per carrier policies.  Land part...
Sat, 1 Feb, 2020 at 7:05 PM
How Do I Know if my booking is cancelled?
Once you have raised the request for cancellation, our team will process the same and you will receive a confirmation mail. Kindly check your inbox and spa...
Mon, 3 Feb, 2020 at 10:57 AM
Will I be charged if I cancel the booking?
The details and conditions of cancellation policy will be given to you once you send the approval and make the payment of the booking.  To check further th...
Mon, 3 Feb, 2020 at 11:02 AM
How much refund/reschedule will I get if I cancel any component of the package?
 Should you wish to cancel any single component of package, the refund depends upon the supplier cancellation policies, if the component is found refundable...
Mon, 3 Feb, 2020 at 11:04 AM
How much time does it take to process the refund?
Refund if applicable, will be submitted to our finance team. From the submission date refunds will take upto 21 working days to process this amount.  Kind...
Mon, 3 Feb, 2020 at 11:09 AM
Where will I find update of my refund?
The refund will be communicated to you once it is processed, from TravelToogle.   In case, you didn’t get a email after 21 working days, you can raise a tic...
Mon, 3 Feb, 2020 at 11:08 AM